1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners.
Cookies may be first-party (set by us) or third-party (set by other services we use on our website). They can also be session cookies (which are deleted when you close your browser) or persistent cookies (which remain on your device until they expire or you delete them).
2. How We Use Cookies
Dialogue Flow currently does not set any first-party tracking or advertising cookies. We believe in a privacy-first approach to web design.
However, third-party integrations embedded on our website may set their own cookies as described below. These cookies are functional in nature — they are necessary for features you have chosen to use on our website.
3. Third-Party Cookies
The following third-party services may set cookies when you interact with their features on our website:
| Service | Purpose | Type | More Information |
|---|---|---|---|
| Cal.com | Appointment booking widget | Functional | cal.com/privacy |
| ElevenLabs | AI voice demo widget | Functional | elevenlabs.io/privacy |
We do not use cookies for advertising, remarketing, or behavioural profiling. No data collected via cookies on our website is sold to third parties.
4. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Instructions for managing cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that blocking cookies may affect the functionality of certain features on our website, including the Cal.com booking widget and the ElevenLabs voice demo.
5. Cookie Consent
Because we do not currently set first-party non-essential cookies, and the third-party cookies used on our site are strictly functional (necessary for features you have chosen to use), our consent requirements are minimal under the Privacy and Electronic Communications Regulations 2003 (PECR).
If we introduce analytics, marketing, or other non-essential cookies in future, we will implement a cookie consent mechanism before doing so and will update this policy accordingly.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
7. Contact
If you have questions about our use of cookies, please contact us:
Dialogue Flow Ltd (Company No. 16477998)
Email: ben@dialogueflow.co.uk
Address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom